Our merchants range from local, family-owned smaller businesses to larger corporate clients. We recognize that all businesses and clients are unique – there is no “one size fits all” model for payment processing; therefore, we tailor all of our products and services to the individual needs of our clients to enhance overall satisfaction.
As a single-source payments provider, we provide our clients with a comprehensive suite of innovative payment solutions, for in-person or online transactions, including credit, debit, E-Commerce, gift, checks, mail order/telephone order, Point-of-Sale (POS) solutions, and mobile payments. Additionally, we continually invest in our people and technological infrastructures to ensure our clients realize an optimal payments experience. We pride ourselves on delivering the best services in the industry, as well as having the best talent in the customer care and technical support arena.
We always strive to deliver our clients and partners a low-cost, high-value payments package. That’s why Interchange, assessments, and fees are closely monitored and passed through at cost under full disclosure for all of our clients. In addition, all of our technology, data security tools, real-time reporting, data storage, US-based support, and dedicated relationship management are all included in a simple transaction fee. There are no additional charges for account set up, server licenses, system upgrades, enhancements, maintenance, redundancy or disaster recovery services.
Our continued aim is to make partnering with The Credit Card Authority easy, and we will work to earn your business every day.
FREQUENTLY ASKED QUESTIONS
What are our hours of operation?
At the Credit Card Authority, we operate 24/365 same as your business does. As the saying goes “money never sleeps” and neither do we keeping everyone up and processing with our 100% US-based support team. When you have a question or need help with your POS system there is no such thing as normal business hours. That is why we are always here to assist you whenever you need us.
What types of POS systems do you support?
The Credit Card Authority supports all major POS systems and standalone terminals. We are also able to support more market-specific POS solutions and can work with businesses to customize a POS solution for their specific needs.
How does your affiliate/ambassador program work?
The affiliate/ambassador program is similar to a loyalty program for merchants and referral agents. By sharing in the revenue derived from each referred merchant account merchants and agents are able to build up a substantial recurring monthly income. To learn more about this program go to link to fill out their info
With so many POS systems to choose from how do I choose the right one?
We have become “The Credit Card Authority” through our extensive experience of configuring and installing thousands of POS solutions for businesses in all different industries. We have established a proven system of identifying the right solution for each different business and work hand in hand with each merchant to ensure the POS system they are using compliments and not complicates their business.
What is the average turnaround time to get a merchant account up and running?
In most cases, we can get a merchant account up and running within 24/48hrs. If the new account is switching from a different merchant account provider and we are just reprogramming the POS system the turnaround time is 24hrs given the system is already in place.
Can more than one merchant account be established under one business entity?
Yes in many cases a retail business that also has a website for online ordering would need to different merchant accounts. Many business groups will establish different merchant accounts under the main business entity, and they denote the different businesses by using the different DBA or doing business as names for each.